Unknown, Feb 14, 2023

Muy bien atendidas. El hotel es muy li do!!

Unknown, May 29, 2023

BEAUTIFUL APARTMENT

I HV GIVEN NORMALLY 9 TO 10 POINTS TO THIS FANTASTIC HOTEL , BUT THIS TIME I HV FOUND SOME NEGLIGENCE.- 30/40 MINS FR THE CHECK IN (new staff). ROOM ON RETURN FM BEACH AROUND 5PM NOT MADE AT ALL.- HOUSEKEEPER DIDNT REFILL NAPKIN BOX, NOT EVEN ONE BOTTLE OF COMPLIMENTARY WATER, JUST ONE FACE TOWEL. NO BIDET TOWEL. NO CARPET OUT OF BATH TUB. NEXT MORNING OPERATOR TOTALLY FORGOT MY WAKE UP CALL AT 5,00 AND REMINDER AT 5,15. LUCKILY I PROVIDED WITH MY IPHONE OTHERWISE I MIGHT HV MISSED MY FLIGHT. VERY SERIOUS ISSUE !!!!!

Firdaus S., May 29, 2023

Excellent !!!

One of the best property in Dubai. Prime location easy to access.

Aruna, May 24, 2023

Financial issue

We stayed 9 nights and as per custom had a amount reserved on our credit card for any additional costs. This should be refunded if not used or amount that is left. But after calling 3 times, sending email and whatsapp no respons. I am getting fooled. From netherlands made 25 euro cost for international calls. On whatsapp message is read but not replied. Phone calls are answered and put on hold several times to tell me at the end they will call me back. Till now nothing. Very bad communication. Never again.

Dayana T., May 22, 2023

Excellent Stay

I was there with my family and we enjoyed our stay fully. The entire team was really nice, special thanks to Rodrick for cleaning, tiding our room so nicely, the reception team for giving us room as requested Gerrilyn, Irene and f&b team for giving us the welcome amenities. Thank you Swissotel for the wonderful experience.